Privacy Policy

Effective Date: 26 October 2026

Welcome to Abhijit Nivekar (https:https://punehomeservices.in). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or enquire about our services.

By using this website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

Depending on how you use our website and services, we may collect the following information:

Personal Information: Name, phone number, email address, and other contact details you voluntarily provide.
Service Enquiry Information: Details about your appliance repair requirements, service requests, appliance type, and issue description.
Communication Information: Information you share through contact forms, phone calls, email, or WhatsApp.
Technical Information: IP address, browser type, device information, pages visited, and website usage data, where collected through server logs, cookies, or analytics tools.

Please provide only the information necessary for your enquiry or service request.

2. How We Use Your Information

We may use your information for the following purposes:

To respond to enquiries and customer requests.
To provide information about our appliance repair and maintenance services.
To schedule service visits and coordinate appointments.
To communicate service updates and follow up on customer enquiries.
To improve our website, customer experience, and service quality.
To maintain business records and prevent fraudulent or unauthorized activity.
To comply with applicable legal and regulatory obligations.
To send promotional communications where appropriate and permitted by law.

3. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may share relevant information with trusted third parties when necessary, including:

Website hosting and technical service providers.
Communication providers, including email and messaging services.
Website analytics or advertising providers, if these tools are used.
Service partners who help us fulfil your requests.
Government authorities or law enforcement agencies when required by applicable law.

We aim to share only the information necessary for the relevant purpose.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and measure advertising performance.

If enabled, third-party tools such as Google Analytics or Google Ads may collect certain website usage information.

You can manage cookies through your browser settings. Where required, we will seek consent before using non-essential cookies or tracking technologies.

5. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, provide services, maintain relevant business records, resolve disputes, and comply with applicable legal obligations.

When information is no longer required, we will take appropriate steps to delete or anonymize it, subject to applicable law.

7. Your Privacy Rights

Subject to applicable law, you may have the right to:

Request information about the personal data we hold about you.
Request correction or updating of inaccurate information.
Request deletion of personal information when legally permissible.
Withdraw consent for processing where consent is the applicable basis.
Opt out of promotional communications.
Raise a concern or complaint about how your information is handled.

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing a request.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including WhatsApp and other communication platforms.

These third parties operate under their own privacy policies and terms. We are not responsible for their independent privacy practices. Please review their policies before sharing personal information with them.

9. Children’s Privacy

Our website and services are not specifically directed at children. We do not knowingly collect children’s personal information unless permitted by applicable law and with any required parental or guardian consent.

If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable laws.

Any revised version will be published on this page with an updated effective date. We encourage visitors to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us:

Website: https://https://punehomeservices.in/

Name: Abhijit Nivekar

Business: Pune Appliances Services powered by Kundan Refrigeration

Service Area: Pune and Pimpri-Chinchwad, Maharashtra, India

Phone: +91 8421549853

Email: [Insert your official business email address]

We will review and respond to privacy-related requests in accordance with applicable law.

By using our website, you acknowledge this Privacy Policy. Where consent is required by law, we will obtain it separately and appropriately.